We aim to process and dispatch all orders within 1–2 business days. Once your order is on its way, you’ll receive a confirmation email with tracking details.
Shipping Options:
- Standard Delivery (UK): 3–5 business days
- Express Delivery (UK): 2–3 business days
- International Shipping: Delivery times vary by location
Shipping costs are calculated at checkout based on your location and chosen delivery method.
Please note: Shipping times may be affected by public holidays or unforeseen carrier delays.
Returns and Exchanges
We want you to be happy with your purchase. If something’s not quite right, you can return it within 30 days of receiving your order.
To be eligible for a return:
- Items must be unused and in original packaging
- Proof of purchase is required (order number or receipt)
How to Return:
- Email us at rizla@wearemagicnumber.com with your order number and reason for return
- We’ll provide return instructions and a return address
- Once received and inspected, we’ll issue a refund to your original payment method
Please note: Return shipping costs are the customer's responsibility unless the item is faulty or incorrect.
Exchanges
Need a different size or item? Follow the return process above and place a new order for the item you want.
If you have any questions, read our delivery and returns FAQs. or for further support, our team is here to help: rizla@wearemagicnumber.com